Industries

Traction on Demand can bend the Salesforce platform around any industry application. We combine our cross-industry insights and platform knowledge to develop unique solutions that give customers a competitive edge.


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Manufacturing

With manufacturers shifting their focus from cost-per-unit to their customers, legacy enterprise resource planning software (ERP) doesn't support an enhanced customer experience. These systems have siloed data and limited channel visibility leaving manufacturers with an incomplete view of the customer.

With extensive experience in the manufacturing industry, we help manufacturers successfully transition to a customer-first model. Connecting existing ERPs, back office systems and the Salesforce platform, you can empower your sales, service and marketing teams with a full understanding of your customers across the organization.

Read the Brampton Brick Story
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$1.5M +

in grants to help nonprofits increase capacity

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160 +

nonprofit organizations helped

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450 +

unique Salesforce projects

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100 +

fundraising-based projects completed

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Nonprofit

Traction on Demand has elevated nonprofit clients from point solutions to consolidated CRM across hundreds of projects. As recognized thought leaders and Premium Salesforce.org Partners, we connect clients with best-in-class applications that integrate seamlessly with the Salesforce platform.

Our tailored nonprofit solutions leverage products like Salesforce Marketing Cloud and Field Service Lightning to drive impact across fundraising, volunteer management, program management and other functions. We work with nonprofits of all shapes and sizes, and have a proven record enabling organizations with federated models to implement national strategies across their affiliates

Read the ACF story

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Retail

Today's B2C organizations are engaging with customers and their supply chain across multiple channels. Integrated systems, processes and data allow those multi-channel retailers to provide better customer experiences that increase brand loyalty. Leverage the Salesforce platform to collect and connect that data at every point of the customer and product journey.

You can also provide your employees with the tools and resources they need to create meaningful connections to your brand and your customers on a single platform through Traction Retail.

Read the Patagonia Story

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Higher Education

Higher education is at a crossroads; institutions are re-evaluating how they operate on every level. Disruption in the industry means transforming how we support a new generation of learners. By removing organizational silos we create efficient education delivery models. You have a vision for change and we have an appetite for innovation.

With comprehensive Salesforce cloud expertise and broad-ranging industry experience, Traction on Demand understands the complexity of higher education. From single departments to entire campuses, we craft digital solutions that scale with organizations. Let's explore the endless potential of technology in education with constituents across campus and beyond.

Download the one-pager

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Professional Services

Professional services organizations are faced with the unique challenge of tracking the work their consultants do in the same way many businesses track the sale of tangible goods. To us, it's more than just tracking hours and budgets, it's about keeping your finger on the pulse of what everyone is working on, how much they're working and how they feel about the work their doing.

Take the Salesforce platform to the next level by mixing traditional professional services metrics with people-focused data. With these statistics working together, your team will also have access to the information they need to effectively deliver projects.

Read the MightyHive story

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Financial Services

Over the past twelve years, Traction on Demand has helped financial institutions and fintechs leverage the Salesforce platform to build experiences around the needs of their clients, employees and external stakeholders.

Our practice covers banking, insurance, wealth management and capital markets, delivering efficiency through automation and data-driven insights. Whether we are serving historic institutions with global footprints or small-scale entrepreneurial organizations, our goal is to use the power of the Salesforce platform to create memorable moments for our clients’ stakeholders, augmenting the human interactions that drive business.

Read the Thinking Capital story

After thousands of engagements, we understand the unique challenges facing your industry and draw on experience to build solutions that overcome them.

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Telecommunications

With extensive data expertise, we've helped telecommunications enhance and standardize the quality of the data in their Salesforce instance so they can make informed data-driven decisions.

Client Story
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Software and Tech

Give your customers and prospects the best experience from the top of the sales cycle through post-purchase support with a Salesforce system that customizes the way each customer experiences your brand.

Client Story
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Transportation

Move data out of siloed platforms and into a centralized system that makes it easier and faster for sales representatives and customer service agents to access data and assist customers.

Client Story
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Hospitality + Tourism

Understand your guests' profile and history with all their data stored in a single platform. Know their preferences and past adventures so you can tailor your service to meet their needs.

Client Story
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Real Estate

Move from siloed, development-specific databases to a single, consolidated view of each customer. This will help your organization understand home buyers' interest and purchases across your business' developments.

More Info
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Legal Services

Integrate Salesforce to core firm systems, so that all the important information they need is in a single place to drive higher client engagement by creating a collaborative space for attorneys and firm staff to track accounts and related matters.

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