The event provided an opportunity for thought leaders from across the nonprofit sector to come together for a celebration of technology for good. The sessions were primarily focused on exploring data for impact and transformation and the value of investing in technology for social justice and nonprofit innovation.
We heard from amazing organizations that are leveraging technology to improve their performance, ultimately having an incredible impact on our society.
A few of our favourite sessions were:
- Wonderful presentations by Friends of Traction, Jarrod Bell (Chief Technology Officer, Big Brothers Big Sisters of America), Derrick Jones (IT Director and Salesforce Administrator, NAACP) and
Jonathan Palmer (Executive Director of Strategic Technology, Wildlife Conservation Society).
- An insightful presentation by Sam Dorman, co-founder of The Build Tank, which helps incubate great technology into the fabric of forward-thinking organizations. The Build Tank’s white paper Resourcing Your Salesforce Product Team has helped organizations worldwide build internal teams that are game-changers for their technology and organizational impact. We were also impressed with the smiley face charts that reinforce the importance of continuous investment in technology.
- A powerful closing keynote by Jan Kaderly of A Line Strategy that discussed the opportunity to increase impact through customer-centricity. With a focus on strategy, operations and CRM, Jan explained how all nonprofits can be customer-focused so they do business the way the customer wants them to. She explained how the word “customer” can easily be substituted with donor/supporter, but the key concepts are all still relevant.
Looking for some great nonprofit resources from IMPACTech? All the sessions, presentations and more can be found here.
Emily Eakin, Nonprofit Principle Strategist, takes us through her highlights from a busy few days at Salesforce IMPACTech and World Tour NY, where she’s noticed an incredible shift within the nonprofit sector.