Black Lives Matter - Read a statement from our CEO.

Blog / article

Everything you need to know about the sunset

Salesforce is setting the sun on their suite of products and all products, including Clean and Prospector, can no longer be renewed.

Once your contract ends, certain fields and objects will be permanently removed, which may result in errors, broken functionality and disruptions to business processes. Salesforce is urging customers to be aware of how this will impact their Salesforce instance and to take the necessary precautions to ensure a smooth transition.

To help you prepare for this transition, Traction Complete created a webinar series to ensure your Salesforce instance remains fully operational.

Why is Salesforce retiring the products?, originally known as Jigsaw, was a crowd-sourced platform that relied on users adding, exchanging and updating contact and company data. Salesforce is retiring so it can focus on the next evolution of data enhancement and management. Throughout the lifetime of the product, Salesforce received overwhelming feedback from customers about the desire to integrate additional third-party data sources into their CRMs. In January 2019, Salesforce announced Lightning Data on the AppExchange, providing businesses with next-level data quality from third-party sources.

What will happen when expires?

When licenses expire, certain fields and objects will be permanently removed, which could potentially result in broken functionality to reports, triggers, workflows and custom code. customers need to find an alternative solution to ensure there are no interruptions for their organizations.

To evolve its data management system, Salesforce has developed a new platform for working with trusted data, Lightning Data. The apps, from several third party data sources, provide next-level data quality to suit every organization’s requirements. Even organizations that do not currently use should consider integrating one of the many apps now available with Lightning Data to enhance their business processes and increase efficiencies.

What should I do now?

Traction Complete created a webinar series to help customers take the necessary steps to ensure their Salesforce instance remains fully operational. You will learn:

  • What is involved with a migration from
  • How to select the best alternative solution for your business
  • How the sunset could potentially impact your Salesforce instance

The series aims to ensure your instance remains clean and functional before your license expires.

Check out Traction Complete’s Evolution webinar series to learn what exactly is going to happen to, the fields and objects that will be affected in a Salesforce instance, and what a migration will look like.

Written by Amy Dennehy, Product Marketing Manager of Traction Complete

Got a project for us?

We have detected that your browser is out of date. As a result, this website may not display properly. Please update your browser for the best experience.