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Dreamforce Presentation: Data Stewardship 101

Effective customer understanding starts with quality customer data. To manage your data, you need tools to monitor its quality, the ability to act on content improvements and the ability for your customer-facing employees to effectively engage your stewards. In this session, we will highlight a common framework to measure and monitor your data quality, explain how AppExchange and Analytics platforms can help and discuss the latest development in employee engagement to maximize your stewardship benefits.

Download the presentation or watch Jerry Schweiger and David Jenkins delve into the fundamentals of data stewardship on video.

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