Despite best intentions, Salesforce administrators and their users don’t always have the best relationship. Sub-par relationships lead to poor requirements gathering, low user adoption for new enhancements and, in some cases, completely redesigned solutions. For admins, learning how to effectively collaborate with users to design and release new solutions leads to fewer pivots, stronger MVPs and a better experience for everyone. Join us to learn how to enhance your relationship with your user base by leveraging the tried-and-tested secret sauce of Salesforce and Quip.
You can watch Michael Konon’s presentation from Dreamforce by clicking this link!