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Rethinking Digital Banking: Executive Banking Summit 2020

Rethinking Digital Banking: Executive Banking Summit 2020

Join Salesforce and Traction on Demand for the digital banking summit of the year. 

While digital banking transformation has been a hot topic in many C-Suite discussions over the past few years, 2020 has opened our eyes in a new way — a digital approach is no longer nice-to-have, but the foundation of any successful bank or credit union strategy. 

Over the last six months, financial institutions, banks and credit unions have faced a new sense of urgency for digital transformation, with customers and members demanding a heightened standard of online engagement and digital banking. Today, leaders are looking for innovative ways to raise the bar; seeking new banking technology and cloud solutions that can be rapidly implemented to provide this new standard in personalization and customer-centricity. 

Rethinking Digital Banking: Executive Banking Summit 2020

To help executives propel their banks and credit unions into the new normal, Salesforce and Traction on Demand are joining forces to host the digital banking summit experience of the year. We’re rounding up best-in-class industry experts to discuss banking trends for 2020 and share their top recommendations to adapt and thrive in the new normal. Register now.

Pushing the boundaries of online engagement, this digital banking summit is not simply a webinar – it’s an online community. With keynote speakers, entertainment, breakout sessions and more, you’ll not only learn digital banking strategies, but engage with industry experts, guest speakers and colleagues in a unique interactive environment.

Top Digital Banking Summit Sessions You Don’t Want to Miss 

With 18 interactive sessions to choose from, across only 90 minutes, this choose-your-own-adventure summit has something for everyone. Here’s a sneak peek into a couple of our favourite sessions. 

Resilient Banking: Building Agility for the Next Normal

Join Anthony Morris, VP Global Head of Banking at Salesforce, as he discusses how 2020 has challenged our industry like never before. Learn how fostering a resilient culture and digital-first strategy can propel your institution into the next normal.

Unifying Voice Calls, Digital Channels and CRM in Real-Time for the First Time

Hear from Karen Chan, Senior Manager of Product Marketing at Salesforce, as she explores new solutions that can help banking executives modernize their contact centers, lower technology costs and increase agent productivity.

The Digital-First Credit Union

The crisis has forced us into a pivot of massive scale: how we work, how we serve members, how we serve our communities. Join Pam Hannett, Banking Principal Strategist at Traction on Demand and Bryan Lee, Global Head of Lending at Salesforce, for a discussion on what we’ve learned through the crisis and must-do tactics to guide your credit union through the evolving next normal.

Simplifying Fraud and Dispute Management

Many banks focus on investing in their front-office technology when their mid and back offices are overly complex, costly, and disconnected. Learn why simplification and automation is of increasing importance, now more than ever.

Leading Through Change: Best Practices for Rapid Deployment Success

Digital transformation in banking can be daunting – but not if you match your strategy to a focused, value-driven plan and roadmap that builds as you go. Join Salesforce and Traction on Demand banking experts as they discuss key factors in making significant change happen in banking, from executive alignment to cultural shifts.


The Details

Date: September 16, 2020

Time: 8am PST | 11am EST

Cost: Free

Register: here

Why you Should Attend

  • Gain industry-leading insight on how banking is evolving, where it’s heading next and keeping your organization ahead of the curve
  • Learn the top trends in digital banking 2020
  • Participate in interactive breakout sessions with peers from across North America
  • Hear how your peers are driving digital change and innovation and the valuable lessons they have learned
  • Walk away with tools and strategies to make digital-first banking a reality within your organization

Registration is now open. Stay tuned for more information about sessions, keynote speakers and entertainment in the coming weeks. 

Register Now

The Executive Banking Summit

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