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Dreamforce ’19 Presentation: The Many Hats Worn by a Salesforce Admin

To be a great System Admin, it is crucial to understand the roles outside of “system configuration” that you should play. But different organizations will want different roles to be filled by their admins. And some will never ask you to push the boundaries. The first step is to understand what is expected of you as an Admin, and the next is to understand what is possible. In this session you’ll learn the various roles you should play and you’ll leave equipped to become a vital cog to operations.

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