Quality Assurance Analyst

We are looking for a Quality Assurance Analyst, to join our  team! You savor the opportunity to experiment with new projects and ‘look for trouble’ while doing so. You’re a lover of detail but still have a handle on the big picture, and you excel at tracking processes to keep your team mates in the loop and on track.

The mission for the QA Analyst is to:

  • Develop and document test cases and test scripts around project requirements, business requirements, design requirements, workflow processes, test plans, and release notes with minimal guidance
  • Execute and/or coordinate testing which may include functional testing, system integration testing, regression testing, end to end testing and user acceptance testing
  • Coordinate with source systems to facilitate the development of QA data for testing purposes.
  • Document test results, logs and tracks defects and participates in defect review processes to identify priorities and remediation strategies.
  • Prepare reports on deficits on problems that arise during the test cycles
  • Ensure that issues are properly documented using appropriate tools and communications to all relevant stakeholders

Job outcomes:

  • Admin certified in 3 months
  • Executes test cases and provides debugging support within first week
  • Creates high quality test plans derived from requirements within first 30 days
  • Provides input on quality process at Traction by 3 months
  • Benchmark # of customer reported bugs and decrease defects within 6 months

Job competencies:

  • Accuracy: Error rate is minimal
  • Excellent attention to detail: Does not let small details get by
  • Excellent verbal and written communication skills:  Able to communicate clearly to peers, and clients whenever possible
  • Good business and technical acumen: Able to structure and analyze requirements into discrete test procedures
  • Working with others: Keen to help and share knowledge with others.  Cares for peers and their overall well-being
  • Works well under pressure:  Reliable and able to get things done with important deadlines
  • Flexible and adaptable: Can adjust to changing priorities and timelines
  • Customer focused:  Seeks to understand client’s business requirements and provides input to serve the client
  • Persistent: Demonstrates a willingness and tenacity to finish what they’ve started
  • Enthusiasm: Has a can-do attitude about their work and Traction
  • Have enough knowledge around the Salesforce platform to assist the Business Solutions Consultant project lead in these areas:
    • Configure salesforce.com instances for clients
    • Provide information to clients around best practices in the CRM, ERP and business process space
    • Help clients to drive user adoption of new technology
    • Support data migration and deployment activities

If you‘re interested, get started right away with the application process by clicking the button below. 

At Traction on Demand, we aim to change the world by challenging the traditional consulting model and building community with our clients, partners and neighbours. At our core, we’re about improving the way companies do business by leveraging technology – salesforce.com, technology partners and our own libraries of intellectual property. We are a people-first organization, creating long-term relationships with our clients and growing with them as strategic business partners. Our clients are varied in size, geography and industry, and include some of the world’s largest technology firms. Traction for Good, our community engagement program, and our involvement as one of the first 100 B Corps in Canada are just a couple of the reasons why we have been named to the Best Places to Work in Canada top 10 list for several years running.

QA Analyst